How do I get my soundbar to work on Netflix?

Sound bar works with Netflix and Amazon streaming. No problems at all. Go to your TV settings menu, turn TV speaker OFF, turn External Speaker ON and select PCM.

Why does my soundbar not work with Amazon Prime?

Amazon prime no sound can also be caused by low or muted volume. The volume settings on your device may not be configured properly. In this case, increase the volume and check your audio output settings.