Question: How is the customer service at Cell C?

cell c customer care helpline 135 - free call from a Cell C phone. 084 135 - from any other line, standard call rates apply.

How can I talk to an agent at Cell C?

Cell C Website > Login to Self-Service on www.cellc.co.za. Call 135 > Dial 135 & option 9 to speak to an agent.

Where do I complain about Cell C?

Cell C Business Sales HelplineCall. 084 194 4000.Accounts Corporate Hub. corporateaccount@cellc.co.za.Help Desk. business@cellc.co.za.

How long does it take for Cell C to deliver a phone?

If you upgrade through our call centre (084 145 or 084 143), and we have stock of the device that you have chosen, your phone will be delivered to you within 3-7 working days.

Can you cancel a Cell C contract?

Cancelling your contract with Cell C Customers are entitled to cancel their subscriber agreements prior to the expiry date, it said. “With regards to early cancellations, Cell C has introduced a reasonable cancellation penalty which is linked to the value of the goods supplied to the customer.

What is Cell C customer service email address?

Please use the self service options available and if you have an urgent query that you cannot manage via self-service, please email us on customerservice@cellc.co.za.

What happens if you dont upgrade your phone contract?

What happens if you do nothing? You dont actually have to do anything when your contract ends, but if you dont then youll typically keep paying the same price for the same allowances. Depending on your network the phone payments may automatically stop, bringing you down to a lower monthly price.

Who is the owner of Cell C?

3C Telecommunications At launch, Cell C was 100% owned by 3C Telecommunications. Following the successful recapitalisation of the company in August 2017, the shareholding of the company is as follows: Blue Label Telecoms holds 45%;

Can I cancel my Cell C contract?

Cancelling your contract with Cell C Customers are entitled to cancel their subscriber agreements prior to the expiry date, it said. “With regards to early cancellations, Cell C has introduced a reasonable cancellation penalty which is linked to the value of the goods supplied to the customer.

How do I check my cell phone number?

For every Android phone, regardless of manufacturer, youll be able to find your phone number if you go to Settings > About Phone or About Device > Status > My phone number. Some Android phones will have SIM or SIM card status listed within Status.

When can you cancel a Cell C contract?

this Agreement, subject to clause 7.3, by giving Cell C SP 30 calendar days written notice or notice in any other recorded form of your intention to cancel this Agreement. In the event of it being fibre services, one calendar month notice is required.

Can Cell C blacklist you?

What happens in the event of a lost or stolen device? Notify Cell C immediately so that they can blacklist the SIM card or device on the Cell C network by calling the Cell C Customer Care centre on 135 or 084-135. This lost or stolen SIM card or device may never be used again.

What happens when your cell phone contract ends?

You dont actually have to do anything when your contract ends, but if you dont then youll typically keep paying the same price for the same allowances. Depending on your network the phone payments may automatically stop, bringing you down to a lower monthly price.

Do Sky have to tell you when your contract ends?

According to Ofcom, under new rules it introduced in February 2020, all broadband, phone and pay-TV providers MUST tell customers when their contract is coming to an end. Sky has the opportunity to respond to Ofcoms initial decision before it delivers its final outcome.

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