Question: How do I get a refund on POF?

Request a POF Refund Through the Companys Customer Support The email address you can write to is csr@pof.com. You can reach POF over the phone at +1-855-945-3207.

How do I cancel a payment on POF?

On the left, click My subscriptions. Select the subscription you want to cancel. Click Manage and then Cancel Subscription.

Why cant I get back on POF?

If your file is being reviewed for some reason, such as being reported by another Plenty of Fish user, your account might be temporarily suspended while the company investigates. Wait two days and then try logging in again. If you still cant access your account, look back over your recent behavior on the account.

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