As long as there is cabling in place a new phone line including TDM (digital), VoIP or analog usually gets completed within 10 - 13 business days.

How long does it take to get a BT line connected?

Well connect you in 4 to 21 working days - youll get a provisional date once weve checked your details during the order. Connection times vary depending on whether there is an existing line at the property we can reconnect, or you need a new line.

Is it easy to install a phone line?

It should be a relatively quick and easy job to install a new phone line. If a phone socket or other manual work is needed, this means an engineer will need to come to your house.

How quickly can I get Internet installed?

It usually takes around two weeks to set up internet access in a new house. If theres a working broadband line already installed in the property, getting internet access could be as simple as plugging in your new router when you arrive.

Can I take my landline number with me when I move?

You can usually keep your phone number when you change telcos. You can also ask to transfer your number to someone else. Taking your number to another telco is called porting. Know what to do if someone ports your number without your permission.